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Coronavirus: Working and studying from home

FAQ

For staff

You can find information about working from home in the A-Z list on the staff site.

  • Where can I find more information about holding meetings or collaborating in Microsoft Teams?

    To make online working from home as easy as possible, Microsoft Teams is being rapidly introduced. MS Teams is part of Office 365 and an excellent tool for holding meetings, chatting, video calls or collaborating on documents online in a secure fashion. This can be done with colleagues inside and outside of the UvA.

    To protect your personal data, information and documents, you should set an extra login step called two-step verification. This makes online collaboration not just easy but also safe. The setup only has to be done once and takes just five minutes. See Two-step verification for instruction.

    More information about MS Teams can be found on the UvA staff site.

  • Where can I find more information about Zoom?

    In order to be able to continue teaching and providing teaching support, the UvA purchased the online meeting and teaching software program Zoom. ICT Services worked with Zoom to add additional safety and privacy measures in Zoom.

    If you check ‘only authenticated users can join’, staff and students can only participate in a Zoom meeting by logging in with a UvANetID. To use Zoom safely and block uninvited guests from Zoom meetings, you’re advised to log in with your UvAnetID and make use of a waiting room and a password.

    You can find more information about Zoom on the staff website.

For students

You can find information about studying from home in the A-Z list on the student site.

  • I don’t have a WiFi connection at home and therefore I am not able to study or make exams from home. Where can I go?

    We understand how challenging this must be for you. If it is genuinely impossible to study or make exams from home you can come to campus. You must book a study space at the University Library for this. More information on how to book a study space can be found on the website of the University Library through uba.uva.nl.  If you have any questions regarding the study spaces on campus, please contact the education desk of your faculty. Contact details can be found on student.uva.nl.

    If you haven't booked a study space through uba.uva.nl, we unfortunately cannot offer you a study space when on campus. We recommend that you try to find a quiet place outside your home with a secure WiFi connection.

    Please only come to campus if you are symptom-free and healthy.

  • My laptop is broken, stolen, not available or not suitable for home study. What are my options?
    • If your laptop isn’t suitable for studying from home or you don’t have access to your laptop right now, renting a laptop is your first option. Via Surfspot (login using your student account) you can rent a laptop from €13.50 a month. The rental agreement is for a minimum of six months. After that you can cancel the agreement on a monthly basis. You will be asked to pay a deposit of €50 at the start.
    • You can also rent a laptop from Studie PC.

    If none of these options work for you, please contact your study programme’s Education Desk, and we will see how we can support you in your situation.

  • Where can I find more information about Zoom?

    In order to be able to continue teaching and providing teaching support, the UvA purchased the online meeting and teaching software program Zoom. ICT Services worked with Zoom to add additional safety and privacy measures in Zoom.

    If you check ‘only authenticated users can join’, staff and students can only participate in a Zoom meeting by logging in with a UvANetID. To use Zoom safely and block uninvited guests from Zoom meetings, you’re advised to log in with your UvAnetID and make use of a waiting room and a password.

    You can find more information about Zoom on the student website.